What is the material of the shower enclosures?

Shower enclosures are made of glasses and have frames with different materials that are described in details in description of each product.

What must be done to remove spots on the glass?

Our suggestion is to reduce this problem clean it by a small squeegee after each shower. In case of precipitating and staining in glasses, a Persian Standard cleaning solution or diluted vinegar can be used. Spray the diluted vinegar on the glass and after 5 minutes and rinse it.

Can acidic cleaning agents be used in case of sewage blockage in buildings?

The body of all products is sensitive to hydrochloric acid and acid dissolves, and it is necessary to disassemble the product and then use the dissolvent. Also, these dissolvent will damage the siphon.

Why the drain nub does not operate?

In the event of such a problem, there are two possibilities; t he screw cap of drain is loose and fell; or the connection system is corrupted.

Is the shower box equipped with a safety system?

There is a residual current device in the electrical area of the shower box and a safety power plug connected to the whirlpool's power cable individually that will operate in the event of an unauthorized current or short circuit fault and interrupts the power supply.

What must be done to remove spots on the glass?

Our suggestion is to reduce this problem clean it by a small squeegee after each shower. In case of precipitating and staining in glasses, a Persian Standard cleaning solution or diluted vinegar can be used. Spray the diluted vinegar on the glass and after 5 minutes and rinse it.

Why does the device's fuse turn off when steam function is started?

The fault is in the steam element and the electrical system. It is necessary to contact the service

Why does water leave the steam box instead of steam?

The fault is in the solenoid valve and it is necessary to call the service unit.

Can acidic cleaning agents be used in case of sewage blockage in buildings?

The body of all products is sensitive to hydrochloric acid and acid dissolves, and it is necessary to disassemble the product and then use the dissolvent. Also, these dissolvent will damage the siphon.

What can be done if the head shower is clog?

If the head shower is damaged, it is necessary to replace the head shower. In case of light clog, you can place it in solution of hot water and vinegar or opening the holes with needle.

Why the whirlpool does not turn on?

This problem can occur for three reasons:

a) The level of water is lower than standard: If the water is below the level, the pump will not turn

b) Disconnection of the power of the device from the input cable that must be Troubleshoot and repaired by the technician.

c) Problems in the pump system, which must be troubleshoot and repaired by the technician.

How the shower box install in bathroom?

The shower boxes of Persian standard are shipped in wooden pallets, that contain different parts and glasses, which are assembled and installed by technicians.

Why does the water distribution knob spin hardly?

It is likely that the cartridge has problems and it is necessary to contact the after sales service.

What can be done if the head shower is clog?

If the head shower is damaged, it is necessary to replace the head shower. In case of light clog, you can place it in solution of hot water and vinegar or opening the holes with needle.

What is the material of the body of product?

Body of Bathtub and whirlpool of Persian standard are ABS-Acrylic sheets and no fiberglass is used. This sheet is anti-bacterial and anti-corrosive.

Can acidic cleaning agents be used in case of sewage blockage in buildings?

The body of all products is sensitive to hydrochloric acid and acid dissolves, and it is necessary to disassemble the product and then use the dissolvent. Also, these dissolvent will damage the siphon.

Why the drain nub does not operate?

In the event of such a problem, there are two possibilities; t he screw cap of drain is loose and fell; or the connection system is corrupted.

Why there is water leakage from bottom of the product?

In the event of such a problem, there are two possibilities; the drain pipe has been removed from the sewage; or because of the use of strong detergent, there is a hole in the pipe.

What is the material of the body of product?

Body of Bathtub and whirlpool of Persian standard are ABS-Acrylic sheets and no fiberglass is used. This sheet is anti-bacterial and anti-corrosive.

Is the Earth Protection System for Building Required?

Regarding the induction pumps used in the whirlpools and in accordance with clause 13 of the national building regulations, it is required.

What are the requirements for a power supply system to a whirlpool?

A power outlet should be at a height between 30 cm to 40 cm from the floor. The power cable must be fitted base on type of whirlpool type and with a separate fuse. Do not use shared cable.

What is the minimum and maximum size of whirlpool power cable? And in which type?

For a minimum cable size, 2.5 sq mm and for maximum cable size, 4 sq mm in a multi core cable type should be used.

How much is the energy loss of the pumps?

The pumps have a power factor of 0.9 and have a minimum of losses.

How resistance is the pump?

Pumps have a degree of protection (IP) of 55.

Why does the whirlpool begin to start after evacuation of water in type 3 & 4?

In the whirlpools of type 3 and 4, the system automatically switches off after the water is drained, so that the water does not remain in the air jet tubes and prevents sedimentation or clogging, the blower pump is illuminated and after ten Minute turns off. This also happens when water is sprayed

Why the whirlpool does not turn on?

This problem can occur for three reasons:

a) The level of water is lower than standard: If the water is below the level, the pump will not turn

b) Disconnection of the power of the device from the input cable that must be Troubleshoot and repaired by the technician.

c) Problems in the pump system, which must be troubleshoot and repaired by the technician.

Can acidic cleaning agents be used in case of sewage blockage in buildings?

The body of all products is sensitive to hydrochloric acid and acid dissolves, and it is necessary to disassemble the product and then use the dissolvent. Also, these dissolvent will damage the siphon.

Why the drain nub does not operate?

In the event of such a problem, there are two possibilities; t he screw cap of drain is loose and fell; or the connection system is corrupted.

Why there is water leakage from bottom of the product?

In the event of such a problem, there are two possibilities; the drain pipe has been removed from the sewage; or because of the use of strong detergent, there is a hole in the pipe.

Is there any charge for installation?

Yes. You will be charged by our technician based on our annual tariff.

When will the warranty start?

It will start from the date of installation by our authorized technician.

In what conditions warranty does not apply?

a) Installation not done by the authorized technicians that our introduced on our website.

b) Damage due to incorrect use of product.

In what steps should we take to buy a product?

Please refer to the shopping section at the website.

How can we make sure that we can locate the selected product in our bathroom?

For guidance, you can fill out the visit application in the website or approach the representation of Persian standard to get a technician for technical advice.

در اسرع وقت پاسخگوی شما هستیم.
Required
شماره ناصحیح
Invalid Input
پیام خود را بنویسید
کد امنیتیکد ناصحیح